Mental Health
Depression & Mood — Talk to a Licensed Healthcare Provider Online
Depression is not a character flaw or a bad attitude. It is a medical condition, and it deserves real medical attention. A licensed healthcare provider can listen, evaluate what is going on, and help you figure out the right next step.
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Depression & mood
💙 You do not have to carry this alone
Depression does not always look like what people expect. Sometimes it is persistent sadness. Sometimes it is numbness, exhaustion, or just going through the motions without feeling much at all. Sometimes it is irritability, or losing interest in things that used to matter, or a quiet sense that things will never really get better. However it shows up for you, it is real, and it is worth talking to someone about.
Many people live with depression for years before seeking help. Not because they do not want to feel better, but because it can be hard to know where to start, or because something keeps getting in the way. A licensed healthcare provider can be that starting point. This is not psychotherapy or an automatic path to medication. It is a medical starting point with a provider who will listen, take you seriously, and help you understand what your options are.
What this visit is, and what it is not
MyPhysician360 visits are provided by licensed physicians and nurse practitioners. This is a medical evaluation of mood symptoms, daily functioning, health history, medications, and possible contributing conditions. It is not psychotherapy, and MyPhysician360 does not have psychologists or licensed therapists on staff. When medication may be appropriate, a provider will review your history, current medications, and treatment preferences before deciding whether to prescribe. The provider will also review whether another mood or medical condition could better explain your symptoms. Therapy, psychiatry, in-person care, or crisis services may be recommended when they are the safer or more appropriate next step.
⚠️ If you are in crisis right now
If you are having thoughts of suicide or self-harm, have made a plan or attempt, feel unable to keep yourself or someone else safe, or are experiencing a rapidly worsening mental health crisis, call or text 988 or seek emergency care. Call 911 for immediate danger or a life-threatening emergency. A scheduled telehealth visit is not the right setting for crisis care.
Recognizing depression
🔍 What depression can look like
Depression does not always announce itself. Sometimes it arrives gradually, and sometimes people do not realize how much it has affected their daily life until they stop and really think about it. If several of the following have been present most days for two weeks or more, it is worth talking to a provider. Symptoms lasting less than two weeks may still deserve attention when they are severe, rapidly worsening, or affecting safety or daily function.
- →Persistent low mood, sadness, or emptiness that does not lift
- →Loss of interest or pleasure in things you used to enjoy
- →Fatigue or low energy even when you have slept enough
- →Difficulty concentrating, remembering things, or making decisions
- →Changes in sleep: too much, too little, or waking at night unable to get back to sleep
- →Changes in appetite or weight without trying
- →Feeling worthless, hopeless, or like a burden to the people around you
- →Irritability or restlessness that feels out of character
- →Withdrawing from people or activities that used to matter
- →Thoughts that life is not worth living, or that others would be better off without you. If this describes how you feel right now, please call or text 988 rather than waiting for a scheduled appointment.
Depression can be easy to miss when someone still appears to function well
"High-functioning depression" is an informal phrase, not a medical diagnosis. People may continue working, caring for family, and appearing fine while privately experiencing clinically significant depression symptoms. Outward functioning does not determine whether someone deserves evaluation and support. Medical conditions, thyroid problems, certain medications, and other factors can also contribute to low mood. A provider will look at the full picture.
Any of this sound familiar? A provider can help you make sense of it.
Start a VisitWhat we can do
💻 What a telehealth visit for depression looks like
This is a medical evaluation of your mood and how it has been affecting your life. Not a judgment, not a therapy session. A real conversation with a provider who takes depression seriously as a medical concern. Depression during pregnancy or after childbirth requires pregnancy-specific assessment and may involve coordination with an obstetric or perinatal mental health clinician. If you are postpartum and experiencing sudden confusion, hallucinations, extreme agitation, or inability to sleep, please seek emergency evaluation immediately.
| What a telehealth visit can offer | What requires other types of care |
|---|---|
| A focused medical evaluation of your depression symptoms, their duration, and how they are affecting your daily life | Psychotherapy, CBT, and talk therapy from a licensed therapist or psychologist (we do not have therapists on staff) |
| Review of contributing factors including sleep, physical health, medications, and life circumstances | Psychiatric evaluation for complex presentations, severe depression, or when specialist oversight is needed |
| Non-controlled medication options when clinically indicated and appropriate | Crisis intervention (call 988, text HOME to 741741, or go to the nearest emergency department) |
| Referral guidance to therapy, psychiatry, or other support when that is the right next step | |
| Review of an existing non-controlled medication regimen, with continuation or adjustment when appropriate based on available records, required follow-up, and medical judgment |
When this kind of visit makes sense
You have been feeling low for a while and want to talk to someone who can help you understand what is going on. You are already in therapy but think medication might help. You have been taking an antidepressant and want a medical review of your current treatment and next steps. You are not sure whether what you are experiencing is depression or something else. Any of these are good reasons to start here.
What we provide
🏪 A provider who takes time to understand the full picture
Depression is common and it is real. Effective treatments are available, and the right approach depends on the individual. A licensed physician or NP can hear what you have been going through, evaluate your symptoms medically, and help you take a meaningful next step. No therapists on staff, no controlled substances. Just a real clinical conversation with a provider who treats mental health as part of your overall health.
- ✓Medical evaluation of depression and mood symptoms
- ✓Review of sleep, physical health, medications, and contributing factors
- ✓Non-controlled medication options when clinically appropriate
- ✓Referral guidance to therapy, psychiatry, or other support
- ✓No controlled substances prescribed through this service
- ✓No required membership to access our telehealth services
- ✓Visits may be HSA/FSA eligible — check with your plan administrator
Frequently asked questions
❓ Your questions answered
Can I get depression treatment online?
Yes. A licensed physician or NP can evaluate your depression symptoms and discuss your options, including non-controlled medications when appropriate. This is a medical evaluation, not a therapy session. Treatment may involve therapy, medication, or a combination of both. A provider can help you understand which options may fit your symptoms, history, preferences, and access to care.
Do you prescribe antidepressants through telehealth?
When medication is clinically indicated, a provider may prescribe non-controlled antidepressant medications and send the prescription electronically to your pharmacy. Whether any specific medication is appropriate depends on your symptoms, health history, other medications, and a provider's clinical judgment. Not every visit will result in a prescription. Antidepressants can cause side effects and should not be started, stopped, or changed without medical guidance; follow-up is important after initiation or a dose change.
Do you have therapists on staff?
No. MyPhysician360 visits are provided by licensed physicians and nurse practitioners. We do not have psychologists or licensed therapists on staff. A provider can help you understand what type of support might be most useful and how to find it, but therapy happens outside of our service.
What if I am not sure it is depression?
That is a completely reasonable place to start. Many of the symptoms of depression overlap with anxiety, sleep problems, thyroid conditions, burnout, and other medical issues. A provider can help you think through what is most likely going on and whether further evaluation is needed. You do not need to have a clear diagnosis before reaching out.
Is this visit HSA or FSA eligible?
Visits may be eligible — check with your plan administrator to confirm based on your specific plan.
If you need help now
🆘 Immediate crisis help and treatment resources
A scheduled telehealth appointment is not the right setting for an immediate mental health emergency. Please reach out to one of the following resources. For crisis support, use 988, Crisis Text Line, or emergency services first.
- 988 Suicide and Crisis Lifeline (crisis support) Call or text 988. Free, confidential support available 24/7 for anyone having thoughts of suicide or self-harm, feeling unable to keep themselves or someone else safe, or experiencing severe emotional distress.
- Crisis Text Line (text-based crisis support) Text HOME to 741741. Free, confidential text-based crisis support available 24/7.
- Emergency services (immediate danger) Call 911 or go to your nearest emergency department for immediate danger, a suicide attempt, severe confusion, hallucinations, or another life-threatening emergency. Do not drive yourself when doing so would be unsafe.
- SAMHSA National Helpline — treatment information and referral Call 1-800-662-4357. Free, confidential treatment information and referral for mental health and substance use concerns. This is a referral service, not emergency crisis response. For an immediate crisis, use 988 or emergency services.
You do not have to face this alone.
A licensed healthcare provider can listen to what you have been experiencing, assess possible contributors, and help identify the appropriate next step. No waiting room. No judgment.
HSA & FSA eligible — check with your plan administrator | No required membership
Medical disclaimer: The information on this page is for general educational purposes only and does not constitute medical advice. Depression has many possible causes and presentations; some require in-person or specialist evaluation. Depression during pregnancy or after childbirth requires pregnancy-specific assessment; sudden confusion, hallucinations, extreme agitation, or inability to sleep after childbirth requires emergency evaluation. MyPhysician360 does not have licensed therapists or psychologists on staff and does not prescribe controlled substances through this service. If you are experiencing thoughts of self-harm or suicide, or feel unable to keep yourself or someone else safe, call or text 988, text HOME to 741741, or go to your nearest emergency department. New, rapidly worsening, or complex mental health symptoms may require psychiatric or other specialist evaluation not available through this service. Whether any specific treatment is appropriate depends on individual health history and a licensed provider's clinical judgment; nothing on this page constitutes a guarantee of any prescription, diagnosis, or specific treatment. MyPhysician360's ability to provide care depends on the patient's physical location and applicable licensure rules. Services are not currently available in Mississippi or Alaska.